CLASSES & CERTIFICATIONS

I. Classes to become an HCS Provider

From startup to compliance mastery, our consulting programs provide the guidance, systems, and support needed to build exceptional service organizations.

1. The Provider Launch Accelerator™

8-Month Program

For individuals wanting to become HCS providers.

Who Is This For?

Aspiring HCS providers who want a structured, step-by-step roadmap

Individuals with little to no experience in running a provider organization

Those who want expert guidance without the overwhelm of figuring it out alone

Entrepreneurs ready to make a meaningful impact in their communities

What You'll Get

* 8 months of structured learning and implementation

* Monthly one-on-one coaching calls with an expert consultant

* Access to done-for-you templates, policies, and procedures

* Compliance checklists and regulatory guidance

* Business formation support and credentialing assistance

* Access to a private resource portal

* Email support between sessions

* HCS-specific policy and procedure manuals

Program Modules

Module 1: Foundation & Vision Setting

Module 2: Business Structure & Legal Formation

Module 3: Credentialing & Licensing

Module 4: Policy & Procedure Development

Module 5: Office Setup & Operations

Module 6: Staffing & Human Resources

Module 7: Billing, Revenue Cycle & Financial Management

Module 8: Compliance, Survey Readiness & Growth

2. The Provider Fast Track™

VIP Consulting Program. Done-with-you startup support.

Who Is This For?

Entrepreneurs who want to move quickly and efficiently

Professionals with some business experience who need expert partnership

Those who want hands-on, personalized support at every stage

Individuals who prefer a collaborative, high-touch experience

Providers who want to launch in the shortest time possible

What You'll Get

* Intensive done-with-you consulting and implementation support

* Bi-weekly one-on-one strategy and accountability calls

* Direct access to your consultant via private messaging

* Document preparation assistance for licensing and credentialing

* Custom policy and procedure manual development

* Application review and submission support

* Priority email and phone support

* Access to all templates, tools, and resources

* VIP access to quarterly intensives and workshops

* Ongoing compliance monitoring support

Program Modules

Phase 1: Rapid Business Formation (Weeks 1-2)

Phase 2: Accelerated Credentialing & Licensing (Weeks 3-6)

Phase 3: Custom Policy & Procedure Development (Weeks 5-8)

Phase 4: Operations & Systems Setup (Weeks 7-10)

Phase 5: Billing Mastery & Financial Systems (Weeks 9-12)

Phase 6: Survey Readiness, Launch & Scale (Weeks 11-14)

3. The Vision-to-Provider Mastermind™

Group Coaching Program

Who Is This For?

Aspiring providers who thrive in community settings

Those who want peer accountability and support

Entrepreneurs who want expert guidance at an accessible investment

Individuals who learn best through collaboration and shared experiences

Those who want to network with other aspiring HCS providers

What You'll Get

* Weekly group coaching calls with expert facilitators

* Access to a private community portal and discussion board

* All program modules, templates, and resources

* Guest expert sessions from HCS industry professionals

* Peer accountability partnerships

* Monthly hot seat coaching opportunities

* Access to recorded sessions for review

* Lifetime access to the resource library

* Networking with a cohort of like-minded providers

Program Modules

Module 1: The HCS Landscape & Your Provider Vision

Module 2: Business Structure & Legal Formation

Module 3: The Credentialing & Licensing Roadmap

Module 4: Building Your Policy & Procedure Framework

Module 5: Operations, Staffing & HR Systems

Module 6: Billing, Revenue & Financial Foundations

Module 7: Compliance, Survey Readiness & Quality Assurance

Module 8: Growth, Referrals & Building Your Census

II. Compliance Programs

Helping providers stay compliant, survey-ready, and focused on delivering exceptional care

1. Compliance Shield™

A hands-on, records-level quarterly review of the actual agency — the flagship retained service. Where SR365 teaches the provider what to do, Shield verifies whether they did it.

Quarterly curriculum: Vitals + Rotating Deep Dive

Every quarter covers all 15 Compliance Vitals. Each quarter adds a deep dive:

Q1 — People: Workforce & Competency (Domains 2, 3)

Q2 — The Person: Planning & Service Delivery (Domains 4, 5, 12)

Q3 — Protection: Health, Rights & Safety (Domains 6, 7, 8, 10)

Q4 — Proof: Money, Setting & Full Mock Survey (Domains 1, 9, 11 + integrated)

2. Survey Ready 365™

Annual Compliance Membership

"Compliance isn't a season. It's a calendar."

Compliance Baseline & Orientation

Anatomy of an HCS Certification Review

Governance & the Policy Manual That Works

Hiring Safely: Screening, Files & Monthly Re-Checks

Training Matrices & Proving Competency

Person-Directed Planning: PDP → IPC → Implementation Plan

Documentation That Proves the Service

Nursing, Delegation & Medication Systems

Rights, Restrictions & Behavioral Supports

ANE Prevention, Reporting & Incident Management

The HCBS Settings Rule: Making a House a Home

Life Safety, Fire Drills & Emergency Preparedness

Billing Integrity, EVV & Building Your QA/QI System

3. Compliance Rescue™

An emergency, fixed-scope stabilization engagement for providers facing an active regulatory threat. This is not education. It is triage, root-cause work, correction, and proof.

The 5-Stage Rescue Protocol:

Stage 0 — Emergency Intake (within 24 hours of signed agreement)

Stage 1 — 72-Hour Triage

Stage 2 — 14-Day Stabilization & Root Cause

Stage 3 — 30-Day Correction Build

Stage 4 — 60-Day Verification (Mock Re-Survey)

Stage 5 — 90-Day Sustainment Handoff

III. CERTIFICATIONS

Transform your passion into professional expertise through guided learning and certification.

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C³-DSP - Certified HCS Direct Support Professional™

it's a training and certification credential you created under Care & Connections Academy for caregivers working at Texas HCS agencies.

5 modules with a competency exam per module, plus a scenario-based capstone.

Renewable every 2 years with 8–12 hours of continuing education.

C³-RS - Certified Residential Supervisor™

It is the credential in your Care & Connections Academy lineup positioned between the DSP (caregiver) track and the Administrator track — it's for the front-line supervisory role overseeing staff, residents, and day-to-day home operations in an HCS group home.

It's a 6-module track (10–14 CEU hours for renewal, every 2 years)

C³-ADM - Certified HCS Administrator™

It is the leadership-tier credential in your C³ lineup — aimed at HCS agency owners/administrators rather than direct-care staff, and positioned as a natural upsell from your Provider Launch Accelerator™.

It's a 6-module track (15–20 CEU hours for renewal, every 2 years)

C³-CS - Certified Compliance Specialist™

It is the deep internal compliance/quality-assurance credential in your C³ lineup — for someone whose job is audit-readiness and regulatory mastery, not direct care or general administration.

It's a 6-module track (15–20 CEU hours for renewal, every 2 years)

C³-CA - Certified Care Architect™

iIt is the most senior, strategic credential in your C³ lineup — positioned above C³-ADM, C³-RS, and C³-CS. It's for people who design individualized service plans, housing models, and program structures, rather than deliver, supervise, or audit within an existing structure.

A recommended prerequisite is holding one of C³-ADM, C³-RS, or C³-CS first.

It's a 6-module track (15–20 CEU hours for renewal, every 2 years):

IV. MEMBERSHIPS

Unlock exclusive resources, advanced training, expert guidance, and ongoing support to elevate your success.

1. PREMIUM MEMBERSHIP

CARE & CONNECTIONS INSIDER™

2. MONTHLY

MEMBERSHIP

Includes:

✔ Monthly Compliance Training

✔ Live Q&A Sessions

✔ Policy Templates

✔ Survey Alerts

✔ Administrator Coaching

✔ Compliance Resources

✔ Downloadable Forms

✔ Community Access

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Office: P O Box 143 Bardwell, TX 75101

Call 214-444-4361

Site: www.careacad.com/home